Health Insurance

Protect your employees’ health with affordable price and enjoy the flexibilities of our services and benefits. Trust the management of your employees’ health to Garda Medika that offers comprehensive protection from basic products to additional products with many advantages, such as:

GARDA MOBILE HR-AKSES

With this application, HR PIC can monitor all employee benefits and claims history, find about provider locations, as well as track claim summary every month.

EXTENSIVE NETWORK PROVIDER

Enjoy our service in more than 900 quality hospital network providers available nationwide.

24-HOUR CONTACT CENTER

Ask us about the nearest provider and product information of Garda Medika at Garda Akses 1 500 112.

CASHLESS PAYMENT

By showing Garda Medika card at our partner provider, you don’t have to pay cash for your medical expenses.

Emergency Assistance Services

Garda Siaga - Layanan darurat kendaraan bermotor dari Asuransi Astra - Emergency Medical Assistance

Garda Siaga Emergency Medical Assistance (EMA) is ambulance and motorcycle services that are equipped with standard medical equipment and certified paramedics to handle emergencies encountered by Garda Medika and Garda Oto customers. Currently, there are 22 EMA evacuation points in Jabodetabek area that are ready 24 hours to serve customers.

Customers who encounter emergency situation can simply call Garda Akses 24-Hour. Once the report is received, Garda Siaga staff will be launched to customers’ location to give preliminary treatment.

24-Hour Contact Center

At Garda Akses, you can find out about product information, member’s benefit, provider location, claim service, and emergency service 24/7.

Operator Call Center 24 Jam - Garda Akses

Whatever your insurance need is, Asuransi Astra is ready to give you peace of mind.

1 500 112

The Cashless Procedure for Inpatient and Outpatient Claim

SHOW THE CARD

Customer must show his/her Garda Medika card upon registering at a provider.

CONFIRMATION

The provider will perform validation via Garda Akses/EDC machine. Showcard will be used for inpatient customers while outpatient will be validated by using EDC machine.

TREATMENT

Customers receive treatment. Customers will be asked to show the card again at the end of treatment.

PAYMENT

If the limit is sufficient, the cost of treatment will directly covered by Garda Medika. If not, payment is required for all charges that won’t be covered by Garda Medika.