Layanan darurat Garda Siaga / Garda Siaga Emergency Service

Garda Siaga is an emergency assistance service on the road for Garda Medika and Garda Oto customers. Garda Siaga has two types of service that operate 24 hours, namely Emergency Roadside Assistance (ERA) and the Emergency Medical Assistance (EMA).


Garda Siaga ERA is a 24-hour emergency assistance services in the form of three kinds of vehicle fleets including tow trucks, carrying cars, and motorcycles equipped with the latest technologies such as the use of hydraulic machines and better security. With a wide coverage area, Garda Siaga team is prepared to assist customers when you have an emergency such as a flat tire, the car door was locked from the inside, strike, even post accident.

Logo Garda Siaga ERA - Layanan darurat kendaraan bermotor dari Asuransi Astra - Emergency Roadside Assistance

Garda Siaga ERA Fleet

Motor Garda Siaga

Garda Siaga Motorcycles with compact specification and able to reach narrow areas.

Emergency Roadside Assistance - Garda Siaga Derek / Garda Siaga Towing Car

Tow car to tow vehicles that experience a breakdown.

Mobil gendong Garda Siaga

Carry car to carry vehicles that cannot be towed.

Garda Siaga ERA Area of Coverage

  • All areas of DKI Jakarta
  • Bogor, Cibinong, and Puncak up to Puncak Pass
  • Tangerang, up to Soekarno Hatta Airport
  • Bekasi, up to Lippo Cikarang
  • Bandung
  • Cirebon
  • Semarang
  • Solo
  • Yogyakarta
  • Surabaya
  • Malang
  • Denpasar
  • Balikpapan
  • Makassar
  • Medan
  • Padang
  • Pekanbaru
  • Jambi
  • Palembang
  • Lampung

Garda Siaga ERA’s Service Exclude:

  • Locations that are not within the coverage areas
  • Costs associated with services at the auto shop
  • Replacement for damage spare part or components
  • The emergency is located at a riot or commotion
  • Car towing with weight / tonnage of more than three tons
Logo Garda Siaga EMA - Layanan darurat di jalan dari Asuransi Astra - Emergency Medical Assistance


Garda Siaga EMA is an emergency assistance service that comes with ambulance and motorcycle units and paramedics to handle emergency situations experienced by customers of Garda Medika and Garda Oto. Currently, there are 22 EMA evacuation points around Jabodetabek area that are available to help customers 24 hours.

Customers who encounter emergency situations can call Garda Akses 1 500 112. Once the report is received, Garda Siaga’s staff will be launched to customer’s location to provide preliminary treatment.